Terms & Conditions
Introduction
Welcome to SageandSilky. These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these Terms and Conditions.
Please read these Terms and Conditions carefully before using our website or making a purchase. If you do not agree with any part of these terms, please do not use our website or services.
Last Updated
These Terms and Conditions were last updated on March 27, 2025. We reserve the right to modify these terms at any time, and such modifications shall be effective immediately upon posting on this website. Your continued use of the website after such modifications will constitute your acknowledgment and acceptance of the modified terms.
Definitions
In these Terms and Conditions:
- "We", "us", "our", and "SageandSilky" refer to SageandSilky, the company operating this website.
- "Website" refers to the website located at www.sageandsilky.com and all associated pages.
- "You" and "your" refer to the user or viewer of our website, or the customer making a purchase.
- "Products" refers to the items offered for sale on our website.
- "Order" refers to a request to purchase products from our website.
- "Terms" refers to these Terms and Conditions.
Account Registration
To make a purchase on our website, you may need to create an account. When you create an account, you agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Keep your account password confidential and secure
- Be responsible for all activities that occur under your account
- Notify us immediately of any unauthorized use of your account
We reserve the right to terminate or suspend your account at our discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.
Products and Pricing
All products displayed on our website are subject to availability. We reserve the right to discontinue any product at any time.
Product Information
We make every effort to display as accurately as possible the colors, features, specifications, and details of the products available on our website. However, we cannot guarantee that your computer's display of colors will be accurate, and product images are for illustrative purposes only. Actual products may vary slightly in appearance.
Pricing
All prices are displayed in USD and are exclusive of taxes unless otherwise stated. We reserve the right to change prices at any time without notice. The price applicable to your order will be the price displayed on our website at the time your order is placed.
Discounts and Promotions
From time to time, we may offer promotions or discounts. These are subject to specific terms and conditions, including expiration dates and usage limitations. We reserve the right to modify or cancel promotions at any time.
Ordering and Payment
By placing an order, you are making an offer to purchase products. All orders are subject to acceptance and availability. We reserve the right to refuse any order for any reason.
Order Confirmation
After placing an order, you will receive an order confirmation email. This email is an acknowledgment that we have received your order, but it does not constitute acceptance of your order. An order is not accepted until we send you a shipping confirmation email.
Payment Methods
We accept various payment methods, including credit cards, debit cards, and other electronic payment methods as indicated on our website. All payments are processed securely through our payment processors. By providing payment information, you represent and warrant that you have the legal right to use the payment method provided.
Payment Security
We take the security of your payment information seriously. All payment information is encrypted using industry-standard SSL technology. We do not store complete credit card information on our servers.
Shipping and Delivery
We ship to the address provided by you during the checkout process. It is your responsibility to ensure that the shipping address is accurate and complete.
Delivery Timeframes
Standard delivery typically takes 7-14 business days after shipping. Delivery times are estimates and not guaranteed. Factors outside our control, such as customs processing, weather conditions, or carrier delays, may affect delivery times.
Shipping Costs
Shipping costs are calculated based on the delivery address, weight, and dimensions of the products ordered. Shipping costs will be displayed during the checkout process before you complete your order.
International Shipping
For international orders, you may be responsible for paying import duties, taxes, and customs clearance fees. These charges are not included in the purchase price or shipping cost and are your responsibility. Please check with your local customs office for more information.
Returns and Refunds
Our returns and refunds policy is outlined in our separate Returns Policy, which is incorporated into these Terms by reference. Please review our Returns Policy for detailed information on returns, exchanges, and refunds.
Intellectual Property
All content on our website, including text, graphics, logos, images, product descriptions, and software, is the property of SageandSilky or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws.
Use of Content
You may access, view, and print content from our website for personal, non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any content obtained from our website without our prior written consent.
Trademarks
SageandSilky, our logo, and all related names, logos, product and service names, designs, and slogans are trademarks of SageandSilky or its affiliates. You may not use these marks without our prior written consent.
User Content
Our website may allow you to post reviews, comments, and other content. By posting content on our website, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.
Content Guidelines
You agree not to post content that:
- Is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or invasive of another's privacy
- Infringes any patent, trademark, trade secret, copyright, or other intellectual property right
- Contains software viruses or any other code designed to interrupt, destroy, or limit the functionality of any computer software or hardware
- Impersonates any person or entity or falsely states or misrepresents your affiliation with a person or entity
- Consists of unsolicited advertising, promotional materials, spam, chain letters, or pyramid schemes
Content Removal
We reserve the right to remove any content that violates these Terms or that we find objectionable for any reason, without notice.
Limitation of Liability
To the fullest extent permitted by law, SageandSilky shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses resulting from:
- Your use or inability to use our website or services
- Any unauthorized access to or use of our servers and/or any personal information stored therein
- Any interruption or cessation of transmission to or from our website
- Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our website
- Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available via our website
Disclaimer of Warranties
Our website and all products and services offered through it are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
Indemnification
You agree to indemnify, defend, and hold harmless SageandSilky, its officers, directors, employees, agents, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of our website, including, but not limited to, any use of our website's content other than as expressly authorized in these Terms.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the state of [State], without giving effect to any principles of conflicts of law. Any dispute arising under or relating to these Terms shall be resolved exclusively in the federal or state courts located in [City, State].
Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid or unenforceable provision shall be replaced by a valid, enforceable provision that most closely matches the intent of the original provision.
Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
SageandSilky Customer Service
Email: [email protected]
Phone: +1 (555) 123-4567
Address: 123 Crafting Lane, Artisan District, Creativity City, CR 54321