Terms & Conditions - SageandSilky

Terms & Conditions

Introduction

Welcome to SageandSilky. These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these Terms and Conditions.

Last Updated

These Terms and Conditions were last updated on March 27, 2025.

Definitions

  • "We", "us", "our", and "SageandSilky" refer to SageandSilky, the company operating this website.
  • "Website" refers to www.sageandsilky.com and all associated pages.
  • "You" and "your" refer to the user or customer.
  • "Products" refers to items offered for sale on our website.
  • "Order" refers to a request to purchase products from our website.

Account Registration

When you create an account, you agree to:

  • Provide accurate, current, and complete information
  • Keep your account password confidential and secure
  • Be responsible for all activity under your account
  • Notify us immediately of any unauthorized use of your account

We reserve the right to terminate or suspend your account at our discretion for conduct that violates these Terms or is harmful to other users.

Products and Pricing

Product Information

We make every effort to display product colors, features, and details accurately, but cannot guarantee your display's color accuracy — images are illustrative and actual products may vary slightly.

Pricing

All prices are in USD, exclusive of taxes unless stated. We reserve the right to change prices at any time without notice.

Ordering and Payment

Order Confirmation

An order confirmation email acknowledges receipt of your order, but doesn't constitute acceptance — an order is accepted only once we send a shipping confirmation.

Payment Security

All payment information is encrypted using industry-standard SSL technology. We do not store complete credit card information on our servers.

Shipping and Delivery

We ship to the address provided at checkout — it's your responsibility to ensure it's accurate and complete. Delivery timeframes and costs are shown in full on our Shipping & Delivery page.

International Shipping

For international orders, you may be responsible for import duties, taxes, and customs clearance fees. These are not included in the purchase or shipping price.

Returns and Refunds

Our returns and refunds policy is outlined in our Returns Policy, incorporated into these Terms by reference.

Intellectual Property

All content on our website — text, graphics, logos, images, and product descriptions — is the property of SageandSilky and protected by copyright and trademark law.

Use of Content

You may view and print content for personal, non-commercial use only. You may not reproduce, distribute, or create derivative works from our content without our written consent.

User Content

If you post reviews or comments on our website, you grant us a non-exclusive, royalty-free right to use and display that content.

Content Guidelines

You agree not to post content that is unlawful, harassing, infringing, impersonating, or spam.

Limitation of Liability

To the fullest extent permitted by law, SageandSilky is not liable for indirect, incidental, or consequential damages arising from your use of our website or services.

Disclaimer of Warranties

Our website and products are provided "as is" and "as available," without warranties of any kind, express or implied.

Governing Law

⚠️ The original text still has unfilled placeholders here — "the laws of the state of [State]" and "courts located in [City, State]." A contract with brackets like this isn't actually enforceable. Tell me which state/city you want to use (usually wherever your business is legally registered) and I'll fill this in for real.

These Terms shall be governed by and construed in accordance with the laws of the state of [State]. Any dispute shall be resolved exclusively in the courts located in [City, State].

Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in full force and effect.

Contact Information

If you have any questions about these Terms, please contact us at hello@sageandsilky.com.