In-Stock Items
Orders for in-stock items placed by 1pm ET typically ship within 1-3 business days. Orders made on Fridays, holidays, or weekends will begin processing the next business day. Items ordered together may ship separately.
Shipping Options
At checkout, you’ll see the following options:
- Free Shipping on Orders Over $53: Available for qualifying U.S. orders.
- Guaranteed Shipping on Orders Under $53: A flat rate of $4.99.
International Shipping
We currently offer international shipping to New Zealand, Italy, Spain, Sweden, France, Norway, Switzerland, Germany, Australia, Canada, and the United Kingdom. Rates and estimated delivery times are provided at checkout.
Shipping Times and Processing
Shipping times may vary per item. Estimated processing and shipping times are listed on each product page, in your shopping cart, and on your order confirmation. Please check these details to ensure your order aligns with your delivery expectations.
Free Economy Shipping on U.S. Orders Over $53
Free shipping is automatically applied at checkout for U.S. orders over $53 (post-discounts and pre-tax). Oversized or bulky items may incur additional charges, noted in each product’s Details section.
Custom Items Processing
For custom items, such as pillows, framed art, rugs, and posters, processing may take up to 14 business days before shipping.
Shipping Address and Delivery Policies
- Address Changes: Once your order is confirmed, it begins processing immediately. Changes or cancellations may not be possible, so please verify your shipping address before submitting your order.
- No Shipping to P.O. Boxes: Orders with P.O. Box addresses may be canceled.
- College Dorms: We are not responsible for package delivery to individual dorm rooms; please verify your school’s package policy before ordering.
Lost or Missing Packages
If a package is marked as delivered but hasn’t been received, please report it within 14 days. Sage and Silky cannot be responsible for packages reported missing after this period.
Thank you for choosing Sage and Silky! We’re dedicated to providing you with a dependable and satisfying shipping experience.