Accepted Payment Methods
At SageandSilky, we strive to make your shopping experience as convenient as possible by offering a variety of secure payment options. We accept the following payment methods for all purchases made through our website:
Credit and Debit Cards
We accept all major credit and debit cards, including:
- Visa
- Mastercard
- American Express
- Discover
Digital Wallets
For your convenience, we also accept payments through the following digital wallets:
- PayPal
- Apple Pay
- Google Pay
- Shop Pay
Stripe
We use Stripe as our primary payment processor, ensuring secure and efficient payment processing.
Payment Security
Your security is our priority. We implement industry-standard security measures to protect your payment information:
Secure Encryption
All payment transactions on our website are encrypted using SSL (Secure Socket Layer) technology.
PCI Compliance
Our payment processing systems comply with the Payment Card Industry Data Security Standard (PCI DSS).
No Stored Card Information
We do not store your complete credit card information on our servers. Card details are securely stored with our payment processor.
We take the security of your payment information seriously and continuously update our security measures to protect against emerging threats.
Billing Process
Order Verification
After placing an order, your payment method will be verified to ensure it is valid and has sufficient funds.
Authorization Hold
A temporary hold may be placed on your payment method. The actual charge is processed when your order ships.
Billing Statement
The charge on your billing statement will appear as "SageandSilky" or "SAGEANDSILKY.COM".
Currency and Pricing
Currency
All prices on our website are displayed in US Dollars (USD).
Taxes
Applicable sales tax is calculated at checkout based on your shipping address. International orders may be subject to import duties and taxes.
Price Changes
We reserve the right to change prices at any time without notice. The price shown at checkout is the final price you'll be charged.
Payment Issues
Declined Payments
If your payment is declined, please verify that:
- Your payment information is entered correctly
- Your card has not expired
- You have sufficient funds or credit available
- Your card is not blocked for online or international transactions
Double Charges
If you notice a double charge for the same order, contact our customer service team with your order number.
Payment Assistance
Contact our customer service team at payments@sageandsilky.com.
Gift Cards
Purchasing Gift Cards
Gift cards can be purchased in denominations ranging from $25 to $500, delivered digitally by email.
Redeeming Gift Cards
Enter the gift card code at checkout to apply it to your order total.
Gift Card Terms
- Do not expire
- Cannot be redeemed for cash
- Cannot be replaced if lost or stolen
- Can be used for multiple purchases until balance is depleted
Contact Us
If you have any questions about our payment methods or need assistance with a payment issue, please don't hesitate to contact us:
Customer Service
Email: payments@sageandsilky.com
Policy Updates
We may update this Payment Methods policy from time to time. The most current version will always be posted on our website with the effective date clearly indicated.