Privacy Policy

Our Commitment to Privacy

At SageandSilky, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

Last Updated

This Privacy Policy was last updated on March 27, 2025.

Information We Collect

We collect several types of information from and about users of our website, including:

Personal Information

Your name, email address, postal address, phone number, payment information, and other identifiers.

Order Information

Details about the products you purchase, including order history, shipping information, and billing details.

Usage Information

How you use our website, including browsing patterns, pages visited, and other analytics data.

Information You Provide to Us

Create an account on our website
Place an order or make a purchase
Subscribe to our newsletter
Contact our customer service team
Post reviews or comments on our website

Information We Collect Automatically

IP address and location data
Browser type and operating system
Pages you view and links you click
Referral source (how you found our website)

Cookies and Similar Technologies

We use cookies and similar tracking technologies to analyze traffic, customize content, and improve your experience. You can manage cookie preferences through your browser settings.

How We Use Your Information

Providing Our Services

Processing and fulfilling your orders, managing your account, and providing customer support.

Improving Our Website

Analyzing usage patterns and optimizing user experience.

Marketing and Communication

Sending newsletters and promotional offers, with your consent where required by law.

Legitimate Business Purposes

Fraud prevention and security monitoring
Compliance with legal obligations
Enforcing our terms and policies

Sharing Your Information

Service Providers

We share information with trusted third-party service providers (payment processing, shipping, analytics) who are contractually obligated to use it only to provide services to us.

Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

Business Transfers

If we're involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Your Rights and Choices

Depending on your location, you may have the right to:

Access and receive a copy of your personal information
Correct inaccurate or incomplete information
Request deletion of your personal information
Restrict or object to certain processing
Withdraw consent at any time

To exercise any of these rights, contact us using the details in the "Contact Us" section below.

Data Security

We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Encryption for sensitive information transmitted online
Access controls limiting who can view your information
Regular review of our data handling practices

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

International Data Transfers

We may transfer your personal information to countries other than the one in which you live, using appropriate safeguards such as standard contractual clauses.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

SageandSilky Privacy Team

Email: privacy@sageandsilky.com