Frequently Asked Questions - SageandSilky.com

Frequently Asked Questions

Find answers to our most commonly asked questions below.

All Crochet Amigurumi Patterns Yarn Shipping Orders Beginners
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Getting Started with Crochet

What is crochet and how do I begin?

Crochet is a versatile craft that uses a hook to create fabric from yarn or thread. Unlike knitting which uses two needles, crochet requires only one hook to create loops and stitches. The word "crochet" comes from the French word for "hook," and the craft has been practiced for centuries across different cultures. For beginners, starting with simple projects using basic stitches is the perfect way to develop your skills.

Is crochet difficult to learn for beginners?

Crochet is not difficult to learn for beginners. Like any craft, there's a learning curve when you start. You'll need to get used to holding the hook, manipulating the yarn, and reading patterns. With practice and patience, these skills will develop quickly. Many beginners can create simple projects like scarves or dishcloths within their first few days of learning. Our step-by-step tutorials make learning even easier.

What's the difference between crochet and knitting techniques?

The main differences between crochet and knitting are:

  • Crochet uses one hook, while knitting uses two needles
  • Crochet creates fabric one stitch at a time, while knitting keeps multiple stitches active
  • Crochet typically uses more yarn than knitting for the same project
  • Crochet fabric is generally thicker and less stretchy than knitted fabric
  • Crochet is often easier to fix mistakes in, as you can simply pull out stitches
  • Crochet offers more three-dimensional possibilities for sculptural work

Both crafts are wonderful and many fiber artists enjoy practicing both!

What basic supplies do I need to start crocheting?

To start crocheting, you'll need:

  • Crochet hooks (sizes G/4.0mm to I/5.5mm are good for beginners)
  • Medium-weight yarn (worsted weight/category 4 is ideal for learning)
  • Scissors for cutting yarn
  • Tapestry needle for weaving in ends
  • Stitch markers to mark important points in your work
  • A measuring tape or ruler

Our beginner crochet kit includes all these essentials plus a pattern book with simple projects to get you started.

Amigurumi

What is amigurumi and how is it different from regular crochet?

Amigurumi is the Japanese art of crocheting or knitting small, stuffed yarn creatures or objects. The word is a combination of "ami," meaning crocheted or knitted, and "nuigurumi," meaning stuffed doll. Amigurumi typically features cute animals, characters, or food items with a distinctive style characterized by a large head and small body. Unlike regular crochet, amigurumi is almost always worked in continuous spiral rounds and uses tight stitches to create a firm fabric.

What hook size is best for amigurumi?

For amigurumi, you typically want to use a hook that is smaller than what is recommended for your yarn. This creates tighter stitches that hold stuffing well and prevent gaps. For worsted weight yarn (category 4), which would normally use a 5.0-5.5mm hook, you might use a 3.5-4.0mm hook for amigurumi. For DK weight yarn (category 3), a 2.5-3.0mm hook works well. Our amigurumi patterns always specify the recommended hook size for best results.

What type of yarn is best for amigurumi toys?

The best yarn for amigurumi toys and figures is typically medium-weight acrylic or cotton yarn. These yarns create sturdy, durable pieces that hold their shape well. Cotton yarn gives a crisp, defined stitch definition, while acrylic is more affordable and comes in a wide range of colors. Avoid fuzzy or textured yarns for beginners, as they make it difficult to see your stitches. Our premium amigurumi yarn collection offers perfect options for all your projects.

How do I stuff amigurumi properly?

To stuff amigurumi properly:

  • Use polyester fiberfill designed for stuffed toys
  • Tear off small pieces of stuffing rather than using large clumps
  • Start with a small amount and gradually add more
  • Use a stuffing tool (or the end of a crochet hook) to push stuffing into small areas
  • Stuff firmly but not so tightly that the stitches stretch
  • Pay special attention to joints and areas that need structure
  • For limbs, stuff more firmly at joints and less firmly at extremities

Proper stuffing gives your amigurumi a professional look and ensures it will maintain its shape over time.

Patterns and Instructions

How do I read crochet patterns and understand abbreviations?

Crochet patterns use standard abbreviations to save space and make instructions clearer. Common abbreviations include:

  • ch = chain
  • sc = single crochet
  • dc = double crochet
  • hdc = half double crochet
  • sl st = slip stitch
  • st(s) = stitch(es)
  • rnd = round
  • inc = increase
  • dec = decrease

Patterns typically include a key for all abbreviations used. Numbers in parentheses (like "sc in next 5 sts (5)") often indicate the total stitch count for that row or round. Brackets or asterisks usually indicate repeated sequences. Our patterns include detailed stitch guides and video tutorials for more complex techniques.

What skill level are your patterns?

Our patterns range from beginner to advanced levels. Each pattern is clearly labeled with its skill level:

  • Beginner: Uses basic stitches and simple techniques, perfect for those new to crochet
  • Easy: Incorporates a few more techniques beyond the basics, suitable for those with some crochet experience
  • Intermediate: Includes more complex stitch patterns, color changes, or shaping
  • Advanced: Features intricate techniques, complex construction, or challenging stitch patterns

Even our advanced patterns include detailed instructions and support resources to help you succeed. We believe in making crochet accessible to crafters at all skill levels.

Do your patterns include video tutorials?

Yes, many of our patterns include links to video tutorials for specific techniques or challenging sections. Our premium patterns typically include comprehensive video support. The pattern description will specify what video resources are included. Additionally, all customers have access to our general technique library, which covers everything from basic stitches to advanced finishing methods.

Can I sell items I make from your patterns?

Yes, you may sell finished items made from our patterns on a small-scale, handmade basis. We ask that you:

  • Credit SageandSilky as the pattern designer in your item listings
  • Do not mass-produce items (limit of 25 pieces per pattern)
  • Do not share, distribute, or resell the pattern itself
  • Do not use our photos to sell your items without permission

For commercial licensing beyond these terms, please contact us at [email protected].

Yarn and Materials

What yarn weight is best for different projects?

Different yarn weights are suited to different types of projects:

  • Lace (0): Delicate items like shawls, doilies, and fine accessories
  • Super Fine/Fingering (1): Socks, lightweight garments, intricate lace
  • Fine/Sport (2): Baby items, lightweight sweaters, accessories
  • Light/DK (3): Garments, accessories, lighter amigurumi
  • Medium/Worsted (4): Most versatile, good for beginners, blankets, garments, amigurumi
  • Bulky (5): Quick projects, winter accessories, chunky blankets
  • Super Bulky (6): Very fast projects, extreme texture, statement pieces

Our patterns always specify the recommended yarn weight and provide suggestions for specific yarns that work well.

What's the difference between natural and synthetic fibers?

Natural and synthetic fibers have different properties that make them suitable for different projects:

Natural Fibers:

  • Cotton: Breathable, absorbent, good stitch definition, no stretch, ideal for summer garments and dishcloths
  • Wool: Warm, elastic, moisture-wicking, great for winter wear and felting projects
  • Alpaca: Very soft and warm, slight halo effect, luxurious feel, good for special garments
  • Silk: Strong, lustrous, elegant drape, often blended with other fibers
  • Linen: Strong, absorbent, becomes softer with washing, good for summer items

Synthetic Fibers:

  • Acrylic: Affordable, wide color range, easy care, good for everyday items and amigurumi
  • Polyester: Durable, colorfast, often used in novelty yarns
  • Nylon: Strong, often blended with wool for sock yarn to increase durability

We offer a curated selection of both natural and synthetic yarns, as well as thoughtful blends that combine the best properties of different fibers.

How much yarn do I need for a project?

The amount of yarn needed depends on the project type, size, and yarn weight. Our patterns always specify the exact amount needed, including how many skeins of a particular yarn. As a general guideline:

  • Adult sweater: 1000-2000 yards of worsted weight
  • Baby blanket: 600-1200 yards of worsted weight
  • Adult hat: 150-250 yards of worsted weight
  • Adult scarf: 300-500 yards of worsted weight
  • Small amigurumi: 50-150 yards of worsted weight
  • Medium amigurumi: 150-300 yards of worsted weight

We recommend purchasing an extra skein for larger projects to ensure you don't run out, especially if working with hand-dyed yarns where dye lots can vary.

Can I substitute yarns in your patterns?

Yes, you can substitute yarns in our patterns as long as you match the yarn weight and achieve the same gauge. To substitute yarn:

  • Choose a yarn of the same weight category
  • Make a gauge swatch to ensure your stitches match the pattern's gauge
  • Adjust your hook size if necessary to match gauge
  • Calculate yardage needed based on the pattern's requirements

Keep in mind that different fibers behave differently even at the same gauge. For example, a cotton substitute will have less stretch than the wool specified in a pattern, which might affect the final fit of a garment. Our customer service team is happy to help with yarn substitution questions.

Shipping and Orders

How long will it take to receive my order?

Shipping times depend on your location and the shipping method selected:

  • Domestic (US) Orders:
    • Standard Shipping: 3-7 business days
    • Expedited Shipping: 2-3 business days
    • Priority Shipping: 1-2 business days
  • International Orders:
    • Standard International: 10-21 business days
    • Express International: 5-10 business days

Please note that these are estimates and do not include processing time, which is typically 1-2 business days. During holiday seasons or sales events, processing may take longer. You'll receive a shipping confirmation email with tracking information once your order ships.

Do you ship internationally?

Yes, we ship to most countries worldwide. International shipping rates are calculated based on destination, weight, and shipping method. Please note that international customers are responsible for any customs fees, import duties, or taxes imposed by their country. These charges are not included in our shipping rates and will be collected by your local postal service or customs authority.

Some countries have restrictions on importing certain fibers or materials. Please check your country's import regulations before placing an order if you're concerned about potential restrictions.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with tracking information. You can also track your order by:

  • Logging into your account and viewing your order history
  • Clicking the tracking link in your shipping confirmation email
  • Contacting our customer service team with your order number

Please allow 24-48 hours for tracking information to update after you receive your shipping confirmation. International tracking may be limited in some countries and may not update until the package reaches its destination country.

What is your return policy?

We want you to be completely satisfied with your purchase. Our return policy allows for returns within 30 days of delivery for most items. To be eligible for a return:

  • Items must be unused and in original condition
  • Original packaging must be intact
  • You must have proof of purchase

Please note that digital products, custom orders, and sale items are not eligible for return. Yarn may only be returned if the skeins are unopened and in original condition.

To initiate a return, please contact our customer service team at [email protected] with your order number and reason for return. We'll provide return instructions and a return authorization number.

For our complete return policy, please visit our Returns Policy page.

Digital Products

How do I access my digital pattern purchases?

You can access your digital pattern purchases in several ways:

  • Download links are sent to your email immediately after purchase
  • Log into your account and go to "My Purchases" to download at any time
  • If you created an account, patterns are stored in your pattern library

Digital patterns are provided in PDF format and can be viewed on any device with a PDF reader. We recommend Adobe Acrobat Reader (free) or similar software for the best experience. For video tutorials included with premium patterns, you'll receive a special access link in your purchase confirmation.

Can I print my digital patterns?

Yes, all our digital patterns are printable. We design our patterns to be print-friendly with:

  • Clean, readable layouts
  • Minimal background colors to save ink
  • Printer-friendly versions for patterns with decorative elements
  • Page numbers and clear section breaks

You can print the entire pattern or select specific pages to print. Many patterns include a condensed "printer-friendly" version that contains just the essential instructions without photos, perfect for saving ink and paper.

What if I lose my digital pattern?

Don't worry if you lose your digital pattern! Your purchases are always available in your account. If you purchased as a guest, you can contact our customer service team with your order number and email address, and we'll resend your download links.

We recommend creating an account when purchasing, as this ensures all your patterns are stored in your pattern library for easy access anytime. There's no limit to how many times you can download your purchased patterns.

Are your patterns available in other languages?

Currently, most of our patterns are available in English, with select popular patterns also available in Spanish, French, German, and Dutch. We're continually expanding our translated pattern library.

If a pattern is available in multiple languages, you'll see language options on the product page. After purchase, you'll have access to all available language versions of that pattern.

If you need a specific pattern in a language not currently offered, please contact us at [email protected]. We prioritize translation requests based on customer demand.

Account and Membership

Do I need an account to make a purchase?

No, you don't need an account to make a purchase. We offer guest checkout for your convenience. However, creating an account offers several benefits:

  • Easy access to your digital pattern library
  • Faster checkout for future purchases
  • Order history and tracking information
  • Ability to save favorite patterns and create wishlists
  • Access to exclusive member discounts and early releases

Creating an account is free and only takes a minute. You can also create an account after making a purchase as a guest by following the link in your order confirmation email.

What is the Sage Circle membership program?

The Sage Circle is our premium membership program for dedicated crafters. Members enjoy:

  • 15% discount on all purchases
  • Free shipping on orders over $35
  • Early access to new pattern releases
  • Monthly exclusive pattern
  • Access to member-only tutorials and workshops
  • Quarterly surprise yarn package
  • Priority customer service

Membership is available as a monthly subscription ($12.99/month) or annual subscription ($129.99/year, saving you over 15%). You can cancel anytime. Visit our Sage Circle page for more information and to join.

How do I update my account information?

To update your account information:

  1. Log into your account
  2. Click on "My Account" in the top navigation
  3. Select "Account Settings"
  4. Update your information as needed
  5. Click "Save Changes"

You can update your name, email address, password, shipping addresses, and payment methods. If you need to change the email address associated with your account, you'll receive a verification email at your new address to confirm the change.

How do I cancel my Sage Circle membership?

To cancel your Sage Circle membership:

  1. Log into your account
  2. Go to "My Account" > "Memberships"
  3. Click "Manage Membership"
  4. Select "Cancel Membership"
  5. Follow the prompts to complete cancellation

You'll continue to have access to your membership benefits until the end of your current billing period. No refunds are provided for partial months or years, but you won't be charged again after cancellation. If you have any issues with cancellation, please contact our customer service team at [email protected].