Privacy Policy

Last Updated

This Privacy Policy was last updated on March 27, 2025. We may update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Personal Information

Information that can be used to identify you personally, such as your name, email address, postal address, phone number, payment information, and other identifiers.

Order Information

Details about the products you purchase, including order history, shipping information, and billing details.

Usage Information

Information about how you use our website, including browsing patterns, pages visited, time spent on pages, and other analytics data.

Information You Provide to Us

We collect information you provide directly to us when you:

• Create an account on our website
• Place an order or make a purchase
• Subscribe to our newsletter
• Contact our customer service team
• Participate in surveys, contests, or promotions
• Post reviews or comments on our website
• Interact with us on social media

Information We Collect Automatically

When you visit our website, we automatically collect certain information about your device and browsing actions, including:

• IP address and location data
• Browser type and operating system
• Pages you view and links you click
• Time spent on our website
• Referral source (how you found our website)
• Device information (type, model, screen size)

Cookies and Similar Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. These technologies help us analyze website traffic, customize content, and improve your experience. You can manage your cookie preferences through your browser settings.

Providing Our Services

Processing and fulfilling your orders, managing your account, providing customer support, and facilitating transactions.

Improving Our Website

Analyzing usage patterns, diagnosing technical issues, enhancing website functionality, and optimizing user experience.

Marketing and Communication

Sending newsletters, promotional offers, and updates about our products and services (with your consent where required by law).

Legitimate Business Purposes

We also use your information for various legitimate business purposes, including:

• Fraud prevention and security monitoring
• Compliance with legal obligations
• Business analytics and research
• Enforcing our terms and policies
• Protecting our rights, property, and safety

Service Providers

We share information with trusted third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, shipping, customer service, email delivery, analytics, and marketing assistance. These service providers are contractually obligated to use your information only for the purposes of providing services to us.

Business Partners

We may share information with business partners with whom we jointly offer products or services, or whose products or services we believe may be of interest to you.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

With Your Consent

We may share your information with third parties when you have given us your consent to do so.

Access and Portability

You may have the right to access the personal information we hold about you and to request a copy of your information in a structured, commonly used, and machine-readable format.

Correction

You may have the right to request that we correct inaccurate or incomplete information about you.

Deletion

You may have the right to request that we delete your personal information in certain circumstances.

Restriction and Objection

You may have the right to restrict or object to our processing of your personal information in certain circumstances.

Consent Withdrawal

If we are processing your information based on your consent, you may withdraw your consent at any time.

Exercising Your Rights

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within the timeframe required by applicable law.

Our Security Measures

We take the following steps to protect your information:

• Using encryption to protect sensitive information transmitted online
• Implementing access controls to limit who can access your information
• Regularly reviewing our information collection, storage, and processing practices
• Restricting access to personal information to employees, contractors, and agents who need to know that information

Your Role in Security

You also play a role in protecting your information. It is important to protect against unauthorized access to your password and your computer. Be sure to sign off when finished using a shared computer and do not share your password with others.

SageandSilky Privacy Team

Email: [email protected]
Phone: +1 (555) 123-4567
Address: 123 Crafting Lane, Artisan District, Creativity City, CR 54321