Terms of Service - SageandSilky

Terms of Service

Introduction

Welcome to SageandSilky. These Terms of Service ("Terms") govern your access to and use of the SageandSilky website, products, and services. By accessing or using our services, you agree to be bound by these Terms.

Please read these Terms carefully. If you do not agree with these Terms, you may not access or use our services. By accessing or using our services, you represent that you have read and understand these Terms and that you agree to be bound by them.

Last Updated

These Terms of Service were last updated on March 27, 2025. We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes indicates your acceptance of the modified Terms.

Eligibility

By using our services, you represent and warrant that:

  • You are at least 18 years of age, or the age of legal majority in your jurisdiction, whichever is greater
  • You have the legal capacity to enter into a binding contract with SageandSilky
  • You are not barred from using our services under applicable law
  • You will comply with these Terms and all applicable local, state, national, and international laws, rules, and regulations

If you are using our services on behalf of a business or other entity, you represent and warrant that you have the authority to bind that business or entity to these Terms, and that business or entity agrees to be bound by these Terms.

Account Responsibilities

When you create an account with us, you are responsible for:

  • Providing accurate, current, and complete information
  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Promptly updating your account information to keep it accurate, current, and complete
  • Notifying us immediately of any unauthorized use of your account or any other breach of security

We reserve the right to suspend or terminate your account, refuse service, and remove or edit content at our sole discretion, with or without notice, if we believe that your conduct violates these Terms or is harmful to other users, us, or third parties, or for any other reason.

Service Description

SageandSilky is an online platform that offers handcrafted products for sale. Our services include:

  • An online store where customers can browse and purchase products
  • Product information and descriptions
  • Customer account management
  • Order processing and fulfillment
  • Customer support

Service Availability

We strive to ensure that our services are available 24 hours a day, 7 days a week. However, we do not guarantee that our services will be available at all times. We may experience hardware, software, or other problems, or need to perform maintenance related to our services, resulting in interruptions, delays, or errors.

Service Modifications

We reserve the right to modify, suspend, or discontinue our services, temporarily or permanently, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuance of our services.

Product Purchases

When you purchase products from SageandSilky, you agree to the following terms:

Product Availability

All products displayed on our website are subject to availability. We reserve the right to discontinue any product at any time. If a product is out of stock, we will notify you as soon as possible.

Product Descriptions

We make every effort to accurately display the colors, features, specifications, and details of our products. However, we cannot guarantee that your computer's display of colors will be accurate, and product images are for illustrative purposes only. Actual products may vary slightly in appearance.

Pricing and Payment

All prices are displayed in USD and are exclusive of taxes unless otherwise stated. We reserve the right to change prices at any time without notice. The price applicable to your order will be the price displayed on our website at the time your order is placed.

Payment must be made at the time of order. We accept various payment methods as indicated on our website, including credit cards, debit cards, and other electronic payment methods.

Order Acceptance

Your order is an offer to buy our products. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, errors in product or pricing information, or problems identified by our fraud detection systems.

After you place an order, you will receive an order confirmation email. This email is an acknowledgment that we have received your order, but it does not constitute acceptance of your order. An order is not accepted until we send you a shipping confirmation email.

User Content

Our services may allow you to post, submit, publish, display, or transmit content such as product reviews, comments, or feedback ("User Content"). By providing User Content, you grant us a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content in any media.

You represent and warrant that:

  • You own or control all rights to the User Content you provide
  • The User Content is accurate and not misleading
  • The User Content does not violate these Terms, applicable law, or the rights of any third party
  • The User Content is not defamatory, obscene, offensive, or otherwise objectionable

We reserve the right to remove any User Content at our sole discretion, without notice, for any reason or no reason.

Intellectual Property

All content on our website, including text, graphics, logos, images, product designs, and software, is the property of SageandSilky or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws.

Limited License

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our services for your personal, non-commercial use. This license does not include:

  • The right to reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website, except as incidental to normal web browsing
  • The right to use any data mining, robots, or similar data gathering or extraction methods
  • The right to access or use our services for any commercial purpose
  • Any rights not expressly granted to you

Trademarks

The SageandSilky name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of SageandSilky or its affiliates. You may not use these marks without our prior written permission.

Prohibited Activities

You agree not to engage in any of the following prohibited activities:

  • Using our services for any illegal purpose or in violation of any local, state, national, or international law
  • Violating or infringing upon the rights of others, including their intellectual property rights
  • Harassing, abusing, or harming another person, or engaging in any other conduct that restricts or inhibits anyone's use or enjoyment of our services
  • Impersonating any person or entity, or falsely stating or otherwise misrepresenting your affiliation with a person or entity
  • Interfering with or disrupting our services or servers or networks connected to our services
  • Attempting to gain unauthorized access to our services, user accounts, or computer systems or networks
  • Using any automated means to access our services or collect any information from our website
  • Using our services in any manner that could disable, overburden, damage, or impair our services

Disclaimer of Warranties

YOUR USE OF OUR SERVICES IS AT YOUR SOLE RISK. OUR SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMITTED BY LAW, SAGEANDSILKY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT:

  • OUR SERVICES WILL MEET YOUR REQUIREMENTS
  • OUR SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE
  • THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF OUR SERVICES WILL BE ACCURATE OR RELIABLE
  • THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH OUR SERVICES WILL MEET YOUR EXPECTATIONS
  • ANY ERRORS IN OUR SERVICES WILL BE CORRECTED

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, SAGEANDSILKY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE OUR SERVICES
  • ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON OUR SERVICES
  • ANY CONTENT OBTAINED FROM OUR SERVICES
  • UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING OUR SERVICES OR PURCHASING PRODUCTS FROM US DURING THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY.

Indemnification

You agree to defend, indemnify, and hold harmless SageandSilky, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of our services.

Termination

We may terminate or suspend your account and access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.

Upon termination, your right to use our services will immediately cease. If you wish to terminate your account, you may simply discontinue using our services or contact us to request account deletion.

All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without giving effect to any principles of conflicts of law. Any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the courts of [Your Jurisdiction], and you consent to the personal jurisdiction of such courts.

Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice of any changes by posting the new Terms on this page and updating the "Last Updated" date at the top of these Terms.

Your continued use of our services after any such changes constitutes your acceptance of the new Terms. If you do not agree to the new Terms, you must stop using our services.

Contact Information

If you have any questions about these Terms of Service, please contact us: